Terms & Conditions

Thank you for visiting Ruby Creek Candle Co. and reviewing our Terms & Conditions. These terms apply to all visitors, users, and customers who access or use our website. By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

1. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, videos, and audio clips, is the property of Ruby Creek Candle Co. and is protected by copyright laws. You may not use, reproduce, distribute, or modify any content from this website without our prior written consent.

2. Use of Website

You may use our website for personal, non-commercial purposes only. You may not use our website for any illegal or unauthorized purpose. You agree to comply with all applicable laws and regulations when using our website.

3. Product Information

While we strive to provide accurate and up-to-date information on our website, we cannot guarantee the accuracy, completeness, or reliability of any product information. The colours and sizes of products may vary slightly from what is displayed on our website. We reserve the right to modify or discontinue any product without prior notice.  We reserve the right to refuse a sale at any time.

4. Links to Third-Party Websites

Our website may contain links to third-party websites that are not owned or controlled by Ruby Creek Candle Co. We are not responsible for the content, privacy policies, or practices of any third-party websites. We encourage you to read the terms and conditions and privacy policy of any third-party website that you visit.

5. Limitation of Liability

In no event shall Ruby Creek Candle Co., its directors, employees, or affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or the products purchased from our website. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses.

6. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of Canada. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Canada.

7. Additional Terms

Products provided are handmade and each product is unique.  Our products contain Soy wax, fragrance oils or essential oils.  We are not responsible for any adverse events related to the use of the products when used properly.

We strive to provide accurate representations of the products.  We cannot guarantee that your device will display the products in the same manner as our site.

You agree to provide accurate billing and shipping information at the time of purchase.  You agree to update information if any changes occur so we may be able to complete the transaction.

Olfactory senses are unique to each individual and out of our control.  Some scents may smell stronger to some people and not at all to others.  You acknowledge this information.  Refunds or exchanges will not be completed due to an individual's inability to smell a scent.